How Men and Women Evaluate Glass Cliff Positions

Marissa MayerYahoo! hired Marissa Mayer as president and CEO this past summer. Before accepting the position, she was an executive at Google, a very successful company. Yahoo!, though, is experiencing some business pains. Did Mayer take the job because it would be challenging, or did Yahoo! seek her out because feminine leadership traits–such as tact and understanding–are preferred when a company is facing a crisis?

Psychological Science published a new study that answers that question and shows that it’s not the crisis positions that attract women leaders, it’s the social resources attached to the job positions.

The Association for Psychological Science has the rest of the story:

Psychological scientists Floor Rink and Janka Stoker (University of Groningen) and Michelle Ryan (University of Groningen and the University of Exeter) investigated how men and women evaluate these “glass-cliff” positions. The researchers speculated that, all else being equal, women wouldn’t be more attracted to a precarious position, but they would be more sensitive to certain aspects of the position.

Rink and her colleagues hypothesized that, following gender norms, women would be more attentive to communal aspects of precarious leadership roles, focusing on social resources, while men would attend to aspects related to authority and hierarchy, focusing on financial resources.

In the first study, Rink and colleagues asked Dutch business students to imagine working for a large company in financial crisis. They were offered a top leadership position at the hypothetical company, where they would be in charge of resolving the crisis. All of the students read a passage containing information about the social and financial resources that came with the position. One group read that they had employee support (social resources) and financial investment from management (financial resources), a second group read that they had financial investment but no employee support, and a third group read that they had employee support but no financial investment.

Comparing across genders, women generally seemed less likely than men to evaluate any of the positions positively. Yet comparing across the three scenarios, women were particularly less likely to accept the position that lacked social resources, while men were less inclined to accept the position that lacked financial resources, confirming the researchers’ hypotheses.

A second study suggests these findings may have been driven by internalized gender stereotypes about leadership. The researchers found that women viewed employee acceptance as a factor that would lead to influence, while men viewed influence as an attribute that would lead to employee acceptance.

“Since the discovery of the glass cliff, researchers and practitioners have questioned whether women are simply more likely than men to accept precarious leadership positions, thereby–albeit unintentionally–putting themselves at a disadvantage in their careers,” the researchers note. “Our findings make it clear that the glass cliff cannot be attributed to women’s failure to recognize the precariousness of glass-cliff positions.”

Taken together, the findings from the two studies suggest that societal expectations about gender and leadership play a key role in driving women’s and men’s evaluations of glass cliff positions.

The researchers argue that these findings may be useful for organizations searching for new leaders to guide them through crises.

“In order to get the right person for the right job, it is probably important for organizations to recognize which aspects of a crisis they want their future leader to solve and to give him or her the appropriate means with which to do so,” says Rink.

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Every Day is Boxing Day on the Web

Boxes by Brian BrooksI’m all boxed out. It’s as every website I visit nowadays consists of boxes of text and images. Check out GOOD‘s site. Check out CNN. Hell, even Facebook has gotten in some box action, changing profiles to feature more of them.

Even for the company I work, its redesigned website features boxes. In a column on our site, Chris Brogan says that we are emulating Pinterest. That’s not true. We are trying to fit into the flow of how people consume information today.

“…the Web isn’t just an electronic academic journal any more,” Brogan wrote. “It’s visual. It’s bite-sized. It’s a place where we can choose an entry point and dig in.”

I’m in favor of ease. I’m in favor of nice website design. I’m also interested in what it says about society when website designers move toward boxes in their designs.

People overwhelmed with information and wanting categorization reminds me of a study by Laura L. Carstensen, Ph.D., a professor of psychology at Stanford University. She published a paper in 2006 titled “The Influence of a Sense of Time on Human Development” in which she explained that “the subjective sense of a future time plays an essential role in human motivation.”

According to her study, when time is constrained, a person’s motivation priorities focus on emotional states rather than knowledge gathering. Consider this study in design terms–if you know a person has a limited amount of time for browsing, it makes sense to group things together so they can focus only on what interests them. Carstensen showed that people surround themselves with only a small group of friends when time is limited. The same goes with boxes on websites–people want to categorize their interests and friends. (Google+ prefers to use circles instead of boxes, by the way.)

There’s also a new study from the Journal of Consumer Research that says when people feel like they have no control over circumstances they seek boundaries.

“People often turn to aesthetic boundaries in their environment to give them a sense that their world is ordered and structured as opposed to random and chaotic,” the study’s author Keisha Cutright wrote. “When individuals no longer feel in control of  their lives, they seem to seek the sense of order and structure that boundaries provide—the sense that ‘there’s a place for everything and everything is in its place.’”

It’s not surprising then that a lot of websites are using boxes. When all those boxes on all those websites start to pile up, though, it too can become as overwhelming as the information they contain. It’s like when you move into a new place and all your boxes surround you. The choice is to feel suffocated by them or get to work clearing them out so that you can live a free life, one that is fluid and less constrained.

That’s the design trend I’m waiting for someone to unbox.

(Photo via Flickr: Brian Brooks / Creative Commons)

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